Statewide NJ DDD Provider • CCP & SP • Medicaid Billing Ready
NJ DDD • CCP & SP • Statewide

Frequently Asked Questions

Quick answers for families, participants, and Support Coordinators working with Community Liaisons LLC.

DDD Services FAQ

Which DDD services does Community Liaisons LLC provide?
We offer Individual Supports, Community Inclusion, Respite, Supported Employment (Group & Individual), Pre-Vocational Training, and Career Planning statewide in New Jersey.
Are your services approved under CCP and SP?
Yes. We serve participants in both the Community Care Program (CCP) and the Supports Program (SP), following DDD standards and plan authorizations.
Which areas of New Jersey do you serve?
We provide DDD services statewide across all NJ counties, including Morris, Essex, Bergen, Middlesex, and beyond.
How can Support Coordinators make referrals?
Support Coordinators can submit referrals through our online referral form; we acknowledge within 1–2 business days and coordinate next steps.
What information should I include in a referral?
Please include the NJSAMS ID (if available), services requested, approved units, staffing needs, risk considerations, and current plan goals.
What are your service start timelines?
Start dates depend on staffing, documentation, and participant preferences; we’ll create a mutually agreed timeline with the participant and coordinator.
Do you help with tenancy and housing navigation?
Yes. We assist with housing readiness, landlord outreach, and community resource navigation consistent with DDD and local program guidelines.
Is financial assistance for rent or deposits provided by Community Liaisons?
We do not directly pay rent or deposits; however, we help participants connect with eligible programs, benefits, and community resources.
Do you support transportation within services?
Transportation related to authorized services (e.g., Community Inclusion, employment support) can be included per the individual service plan and DDD rules.
Are you HIPAA compliant?
Yes. We follow HIPAA and NJ DDD privacy requirements for PHI, use secure transmission for referrals and documentation, and limit access to authorized staff only.
Who is the point of contact?
Email info@communityliaisonsnj.com or call (908) 340-0469. We’ll route your inquiry to the appropriate program lead.

Housing FAQ

Who is eligible for housing navigation with Community Liaisons?
Adults served by the New Jersey Division of Developmental Disabilities (DDD) who have housing goals in their ISP/PCP and an active service authorization. Coordinators can include Tenancy/Housing Navigation within a person-centered plan.
Do you provide rental assistance or pay security deposits?
No. We don’t issue direct financial assistance. We help participants apply for programs (vouchers, community resources), coordinate with agencies, and prepare documentation. We’ll also search for community partners that may assist with deposits, furnishings, or utility start-ups.
What areas of New Jersey do you cover?
We serve all NJ counties statewide. Virtual and community-based visits are arranged based on the participant’s location and needs.
What documents are helpful to start?
Government ID, income/benefit verification, prior address history, contact info for current providers, reasonable accommodation letters (if needed), and any voucher/authorization paperwork. Don’t email PHI—share via Google Drive/Dropbox links when possible.
How long does the housing process usually take?
Timelines depend on market availability and program processing times. Typical phases include: readiness & documentation (1–2 weeks), applications & search (2–8+ weeks), and move-in coordination (1–3 weeks). We’ll keep your team updated throughout.
How do Support Coordinators make a housing referral?
Use our referral form and include housing goals, counties of interest, any vouchers in process, and contact preferences.
Make a Referral Download Referral Package
Do you help with reasonable accommodations and landlord communication?
Yes. We draft/coordinate reasonable accommodation requests, assist with explanations of supports, and help set clear expectations with landlords and property managers.
Can you assist with utility setup and basic household needs?
Yes—we guide utility activation, safety checks, and community resource connections for essential household items where available.
Are you HIPAA compliant?
Yes. We limit access to authorized staff, use secure link-sharing for documents, and follow privacy and compliance standards.
Make a Referral See All Services

Still have questions?

Email info@communityliaisonsnj.com or call (908) 340-0469. We’ll respond within 1–2 business days.

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